For registered customers, we have launched the Teco AI tool, which extends standard technical support with fast search and work with technical information using artificial intelligence.
Teco AI works exclusively with Teco’s internal sources. It does not use public data from the internet. Responses are generated based on:
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Product PDF documentation
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The web catalog
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The Teco Wiki knowledge base
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The Teco Support database
Each response includes specific references to the sources used (e.g., exact pages of documentation), enabling immediate verification, review of broader context, and efficient follow-up work.
How Teco AI Works
The user submits a technical query in a conversational format. The system analyzes the available documentation and returns a response structured according to the identified sources. If necessary, the query can be further refined or followed up with an additional question.
Teco AI is particularly suitable for:
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Searching for specific parameters or wiring information
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Verifying module compatibility
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Navigating extensive documentation
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Finding configuration or setup procedures
Access to the Service
Teco AI is available to registered users after login:
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From the Teco Wiki environment
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From the Teco Support pages
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Directly at: https://ai.tecomat.cz
The interface allows you to start a new conversation or continue previous queries from your history.
Recommendations for Effective Use
To obtain the most accurate response, we recommend:
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Providing the exact product designation (e.g., CP-xxxx, MR-xxxx, etc.)
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Specifying the context (power supply, communication, etc.)
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Formulating the query clearly and with technical precision
If the response requires clarification, it can be further refined with a follow-up question.
| Date | February 19, 2026 |
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| Category | Announcement |
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